Refund Policy

Returnless Refunds

With our Returnless Refunds, you can shop with total confidence. Lifetones is one of the only companies in America that does not ask you to return your products. We do this to make life easy for you, and because our only goal is to help you.

We offer a 100% lifetime money-back guarantee. If Lifetones doesn't help you find relief, it is on us. The worst-case scenario is that you end up with a free product that you can give to a friend!

**There are only a few common-sense disclaimers. We reserve the right to ask for returns on orders that contain two or more of the same item. Limit one refund per household. Please reach out to us directly to receive your Returnless Refund.

**We reserve the right to request manual product returns if we suspect refund fraud, return fraud, or drop shipping activity. In these rare cases, the product must be returned to us before we will issue a refund.

Returns
Our policy lasts 365 days. You are eligible for one refund per year. Please give us a call at 1-844-564-8315 or email us at info@toneshealth.com to process your refund.

Refunds (if applicable) 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 - 10 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@toneshealth.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@toneshealth.com and mail your item to: 1515 Detrick Ave, DeLand, Florida US 32724.

Shipping
To return your product, you should mail your product to: 1515 Detrick Ave, DeLand, Florida US 32724

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.